Shipping policy
Welcome to PickMart! We are committed to delivering your orders quickly and securely. Please review our shipping policy below.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
- Pakistan: 3–7 business days
- International Orders: 7–20 business days
Delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or carrier delays.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and selected shipping method.
- Free shipping promotions may be offered on selected products or order values.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking information to monitor your shipment's progress.
Incorrect Address Information
Please ensure that your shipping address is accurate and complete before placing your order. PickMart is not responsible for delays or lost packages caused by incorrect or incomplete address details provided by customers.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to help resolve the issue.
Customs & Import Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging. We will review the case and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: pickmart.1663@gmail.com